If I cannot DL this show to my system I do not want to pay for it. I have bought all of your self released shows for years and I do not want to watch it in this web browser I have a real entertainment system I would prefer to watch it on.
How do I get a refund
Hi Dustin,
Sorry to hear you're having trouble downloading. Can you let us know more about the entertainment system you'd like to watch the special on? I assume it's connected to the Internet? Also, are you using a Roku, or a ChromeCast, or a similar streaming device. Lastly, as a backup solution, if you have a laptop with an HDMI port, you could always download the special to that laptop, and then connect it to your tv and watch it that way.
Hey! I use Plex, I had bought all your specials back in 12 or 13 when you first started promoting your own shows on your site instead of a labels site. I use Plex because I have nice copies of the shows I watch and I do not stream that content from web sites because I hate lag and load times on content I thought I purchased. I thought about casting it once since I paid for it but due to issues betwen Hisense Smart TVs and Googles own wifi I cannot seem to cast to the TV.
Ok, we've reached out to Vimeo (our video hosting service) to see what's the best way to watch it directly on Plex. Although I'm not entirely sure that Plex, on your model TV, will support it. In the meantime I would first look to see if there's a Vimeo app to install, and then you coul dlog in to your Vimeo account and watch it there; although that would be streaming. As for watching a video that is a file, I did find that Plex supports Mp4 and H264 files, which is what format our videos are in. So you could in theory, download the file that you purchased, and copy it onto a USB thumb and then import it to Plex. See formats here: https://support.plex.tv/articles/203810286-what-media-formats-are-supported/
You know I was trying not to fan boy, but you know, you personally answering me is why I prefer to buy your comedy specials from you! But back to this, Yes I would love to have either one of those files, I just didnt see any menu or botton to download the actual file. I will take a look here in a couple hours when I am back at my desk.
And I am a moron! I should have checked a different browser or something because now I see the download button you rock Christopher thanks for all the years of killer comedy!
I tried this for months both in chrome and in bing unable to get anything to work kept skipping or pausing or jumping. I bought this on day one I didn't see the full special until you put it on youtube. I was not pleased.